Ring pine all-terrain vehicle warranty service details

1.

1. In order to standardize the warranty return and exchange behavior of ATV,UTV, engines and parts of Huansong, safeguard the legitimate rights and interests of consumers, and ensure the normal development of after-sales service of Huansong products, these rules are specially formulated;

2. warranty tenet: in line with the concept of "quality first, customer first, serious and responsible", we should make specific analysis and correct identification of quality failure with a realistic attitude; strictly implement the warranty rules and do a good job in vehicle warranty.

3. warranty principle: the quality failure caused during the warranty period when the user uses the vehicle correctly according to the requirements of the instruction manual after purchasing the car, the company shall be responsible for the warranty, the company shall be responsible for providing the quality problem parts in the warranty free of charge, and the repair cost shall be the responsibility of the dealer.

II, warranty period

users from the date of purchase of the vehicle for six months, the engine for twelve months.

three, the scope of warranty is not guaranteed

1. Any vehicle used in the competition is not covered by the warranty.

2. Vehicles not within the warranty period.

3. Damage caused by the user's failure to use, maintain and maintain in accordance with the requirements of the "User Manual", such as abnormal wear or damage caused by the use of inferior engine oil or gasoline.

4. Not approved by the company to bear the damage caused by the dismantling of maintenance department personnel.

5. due to force majeure factors or chemical corrosion caused by bad and damage.

6. Damage caused by unauthorized modification or addition or removal of accessories.

7. Vehicle appearance parts are not guaranteed.

have no effect on mechanical properties: such as sound, vibration, heat, etc.

9. Such as normally consumed parts: filament, fuse, air filter element, gasoline filter, brake shoe, friction plate, fuel supply pipe, auxiliary strip, standard parts, rearview mirror, seal, rubber Parts, spark plugs, clutch belts, etc.

10. Other circumstances:

10-1. Where the use of unknown sources of parts and components require maintenance, the warranty requirements will not be accepted.

10-2. The lighting signal bulb of the whole car can be replaced when the car is purchased. The bulb is not covered by the warranty after delivery.

10-3. The normal wear of the drive chain and drive sprocket is not covered by the warranty.

10-4. The normal wear of the brake caliper and friction lining of the disc brake is not covered by the warranty; if there is a quality problem on the brake surface, it is covered by the warranty.

IVand warranty details

1. Replacement standard of finished car parts

, please refer to Annex I of Replacement Standard for Vehicle Parts

2. Engine Replacement Criteria

2-1. Users can replace the whole engine within 6 months from the purchase date due to the following faults caused by engine manufacturing quality problems (in addition, performance faults caused by engine manufacturing quality problems can only be handled under warranty);

2-2. Engine that cannot be used normally due to serious wear caused by damage to the oil pump;

2-3. Engine with damaged box or blowhole oil leakage that cannot be repaired;

2-4. Engines that need to be repaired by opening the middle box due to damage to the main and auxiliary shafts (including gears);

2-5. Engine with serious oil leakage due to medium tank;

2-6. Severe wear of crankshaft bearings, main and auxiliary shaft bearings (including needle roller bearings) in the crankcase causes serious abnormal noise of the engine and affects normal driving of the vehicle;

2-7. Valve deformation, bending, valve spring deformation, fracture, resulting in the vehicle can not run normally;

2-8. Abnormal engine noise due to severe wear, ablation, cracking, and cage cracking of the crankshaft connecting rod needle roller bearing, affecting the normal driving of the vehicle;

2-9. The transmission drum is damaged, causing the engine to fail to run normally.

3. Engine parts replacement standard

, see Annex II of Engine Parts Replacement Standard

fiveand Warranty Parts

1. When the distributor carries out warranty service according to the user's requirements, takes photos of the replaced parts, explains the cause of the failure in detail, and sends it back to the after-sales service department of the factory by mail for confirmation, and the factory is responsible for the claim;

2. The dealer shall guarantee the vehicle according to the warranty scope, and give it to the customer after reaching the technical index according to the vehicle description requirements;

3. The freight for the claimed parts shall be borne by the user.